Support
We're here to help you keep your focus where it belongs during your big day.
Need direct assistance?
Our support team is available via email for any technical questions regarding the app.
support@kiwimama.appFrequently Asked Questions
How do I start timing a contraction?
Simply tap the large 'Start Contraction' button at the bottom of the screen when you first feel a tightening. Tap 'Stop' when the sensation passes. The app will automatically calculate the duration and the interval since your last wave.
Where is my contraction data saved?
Care records are kept on your device by default. Review the in-app privacy choices before using any optional account or backup feature.
How do I share my history with my midwife?
Open the labour timings history in the app to review the contractions you have recorded. You can show that screen to your midwife or birth partner.
Is Kiwimama a medical device?
No. Kiwimama is a recording tool designed for informational purposes only. It does not provide medical advice or diagnosis. Always consult a healthcare professional for clinical guidance during labour.
⚠️ Medical Emergency
Kiwimama is a tracking tool, not a medical device. If you believe you are in an emergency situation or need urgent medical advice, please call your midwife, doctor, or local emergency services (111 in New Zealand) immediately.